Tag: William Osment

911 dispatch program celebrates 10 years and new simulation lab

Every year more than one million 911 calls are answered by public safety telecommunicators in Palm Beach County, and Palm Beach State College has been training these “heroes behind the headsets” for a decade.
The county’s leader in public safety education, Palm Beach State established the Public Safety Telecommunications Career Certificate Program in 2012 in response to Florida becoming one of the first states to require certification for 911 dispatchers. It is still the only state college program of its kind south of Brevard County. … Continue reading 911 dispatch program celebrates 10 years and new simulation lab

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