Bender earns CASP certification
Jessica Bender, manager of auxiliary services and college card at Palm Beach State College, has earned the Certified Auxiliary Services Professional (CASP) designation from the National Association of College Auxiliary Services, the largest auxiliary services support organization serving higher education.
CASP is a four-year certification that affirms the recipient’s expertise in management, leadership, marketing, student development and operations. It is the premier designation for higher education auxiliary and ancillary services.
Bender joined Palm Beach State in 2007 as the manager of the College Card program, where she was responsible for the implementation of an extensive marketing plan and the launch of the bookstore voucher program. This program is responsible for the processing of more than $2 million in transactions at the campus bookstores each semester.
She was promoted to her current position in 2010 and now manages auxiliary contracts, including bookstore, food services and vending operations at all four of the College’s campuses. She also retains oversight responsibility for all aspects of the College’s PantherCard program.
Bender is a member of the NACCU board of directors and is chair of the Education Committee. She holds a bachelor’s degree in English from Mount Union College and a Master of Business Administration degree from Youngstown State University.